CWA Letter LINK 

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PUC Complaint Pages Added Since 9/18/2025

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#1 - Introduction and directory to other pages:  LINK

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#2 - ​Overall summary of the process:  LINK

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#3 - The Consumption Volume Complaint:  LINK​​

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#4 - The Trucking Complaint:  LINK 

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#5 - The PUC process for complaints:  LINK 

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#6 - The chronological timeline for my complaints: LINK

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#7 - My experience with mediation:  LINK

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#8 - ​Highlights of the hearing on 11/25/2024 - REMOVED

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#9 - ​Details about the 11/25/2024 hearing:  LINK

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#10 - Summary of the Initial Decision:  LINK​

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#11 - ​Summary of my "Exceptions" filing:  LINK

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#12 - The petition to re-open discovery:  LINK​

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#13 - ​The Motion to strike part of Aqua's Exception Reply:  LINK

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#14 - ​Summary of the PUC's Opinion and Order:  LINK

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#15 - The Appeal filing to the Commonwealth Court:  LINK

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#16 - ​How Aqua's volume data was consolidated:  LINK

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#17 - ​My reflections on filing a Formal Complaint:  LINK

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#18 - Epilogue - The bank robber parable  LINK​

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#19 - ​Discovery of the consumption volume issue:  LINK

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#20 - The complaint filing false start: LINK

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​#21 - Aqua's Reply and New Matter to my complaints:  LINK

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#22 - Validating my consolidation of Aqua's data:  LINK​

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​#23 - Aqua's motion to consolidate with their 2024 rate case:  LINK

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​#24 - Aqua's consumption data:  LINK

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#25 - Rate Band Basics:  LINK​

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#26 - The Residential Volume Issue:  LINK

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#27 - The Issues With Commercial Customers:  LINK

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​#28 - Aqua's New Garden Presentation About Trucking:  LINK

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#29 - Aqua's Letter To New Garden Customers:  LINK

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​#30 - Aqua's 2021 Capital Report:  LINK

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​#31 - A Table of Contents for the complaint exhibits:  LINK

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​#32 - The basics of rate setting:  Removed

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