top of page

 Detailed Time Line For My Complaints

Introduction

This is a detailed chronological listing of all the events for my complaint filings.  Probably not something to read or study carefully.  However, a quick scan can illustrate the complexity and how time can drag on.

 The Chronological Events

September 2022 – New Garden residents get their first sewer bills reflecting the full rate increase.  That prompts me to analyze Aqua’s rate filing documents, which led to my consumption volume complaint. 

​

November 21, 2022 – New Garden holds a Board of Supervisors public meeting to explain the rate increases.  Aqua reveals it ended trucking by the end of 2021: LINK.  That initiated my trucking complaint.  

​

June 6, 2023 - I filed a “Formal” complaint combining the two issues. 

​

June 8, 2023 – The PUC rejects my filing because it should have been filed as a “Formal Rate Complaint". 

​

June 8, 2023 – I refile as a “Formal Rate Complaint".  The only difference is minor changes in the PUC forms that act as transmittal sheets for the complaint.  The PUC accepts the filing. 

​

June 22, 2023 – The PUC notifies me that the filing should have been rejected.  It was correct as first filed.  The full story on this issue is a bit involved and is told here:  LINK 

​

June 30, 2023 – Aqua files an answer to my complaint.  LINK

​

July 10, 2023 – I file a request to withdraw the complaint, with the right to re-file. 

​

September 18, 2023 – I re-file.  This time I break the two issues into separate “Formal Complaints”  The PUC accepts both. Complaint summaries can be found here: LINK1 & LINK2

​

October 10, 2023 - Aqua filed an Answer and a “New Matter” for each complaint.  Here is a summary of their replies:  LINK

​

October 25, 2023 I  filed replies to Aqua’s filings.  This LINK also includes my replies

​

November 3, 2023 - PUC issued an order scheduling a hearing for my complaints on 12/12/2023. 

​

November 14, 2023 – Aqua proposes mediation to resolve the complaints.  I accept.

​

December 8, 2023 – The PUC schedules a mediation meeting for January 23, 2024. 

​

February 1, 2024 – The PUC schedules a second mediation meeting for March 7, 2024.

​

March 25, 2024 – Aqua makes a formal settlement offer.

​

April, 29, 2024 – I withdraw from the mediation process.  LINK 

​

June 12, 2024 – The PUC schedules a hearing for July 23, 2024. 

​

July 11, 2024 – Aqua files a motion to combine my two complaints with the rate case that Aqua filed on May 23, 2024.  LINK

 

July 12, 2024 – The PUC cancels the hearing scheduled for July 23, 2024.

 

​

July 25, 2024 – I file an answer to Aqua’s motion to consolidate requesting the PUC to deny the motion.  LINK

​

October 21, 2024 – The PUC denies Aqua’s consolidation motion and schedules a hearing on the complaints for November 25, 2024.  LINK 

​

November 15, 2024 – Aqua files a motion to convert the November 25, 2024 hearing into a prehearing conference call or delay the hearing 30 days.  LINK to Aqua's motion.  

​

November 18, 2024 – I reply requesting the PUC deny Aqua’s motion.  LINK to my reply.

​

November 20, 2024 – The PUC denies Aqua’s motion.  LINK to the PUC's order

​

November 25, 2024 – The hearing is held.  It lasts about five hours.  LINK 

 

March 31, 2025 – The ALJ issues her Initial Decision.  It essentially totally rejects my complaints.  LINK 

 

​

April 21, 2025 – I file “Exceptions” to the Initial Decision alleging that the ALJ made several legal errors in her decision.  LINK 

​

May 1, 2025 – Aqua files a reply to my Exceptions.  LINK

​

May 9, 2025 – I submit two filings.  The first is a motion to strike major parts of Aqua’s Exception Replies:  LINK   The second is a petition to reopen discovery for the complaints.  LINK 

​

May 19, 2025 – Aqua files a response to the petition to reopen discovery.  LINK 

​

May 29, 2025 – Aqua files a response to the motion to strike parts of their Exception Replies.  LINK

​

June 18, 2025 – The PUC issues its Order and Opinion for the complaints.  It essentially totally affirmed the Initial Decision.  LINK

​

July 17, 2025 – My pro bono lawyer files an appeal with the Pennsylvania Commonwealth Court.  LINK

​

August 18, 2025 – This is the last day interested parties can file to be part of the appeal.  Only Aqua signed up. 

​

August 29, 2025 – The PUC certified the list of documents relevant to the case. 

​

August 29, 2025 – The Commonwealth Court issued a briefing schedule for the case. 

​

September 18, 2025 - My attorney files for a 30 day extension for filing brief. 

​

September 22, 2025 - The Commonwealth Court grants the extension for filing briefs.

​

November 10, 2025 – My brief for the case was filed with the Commonwealth Court.  

​​

December 10, 2025 – The briefs for the PUC and Aqua are due to be filed with the Commonwealth Court.

KWA lweb logo.png

Contact

A sponsored project of Freshwater Future

This site is in its early stages of development. We expect the content to change and grow as we organize more information and when new developments occur.

bottom of page